Want to be able to add "Associated Parties" to the contacts table and view it without having to click into the contact itself to see who they're associated with. 

When sending out a bulk text, or assigning a drip campaign with text messages, you should be able to filter out the people who have unsubscribed, so you aren't sending them texts.

Have the option to chose which folder LionDesk pushes it's contacts into Google in, instead of them automatically going into the "LionDesk" folder.

There is no way to use group tools on email reports and there should be. I would like to tag the bounced emails or be able to export them. I had 1200 bounced emails and I wanted to tag them as not to send any emails to them. They are in different contact types and it would be very, very time consuming to click on each one to tag as a bounce or to remove. There should be a way to search the email reporting and have group tools to manipulate that data.

When adding a new contact you can't edit the custom contact fields. This means you have to individually open every profile and add this information instead, which can be exhausting if you're doing a lot of contacts at once.

It would be great to have a way to have a report on the number of touches with a contact to track how many calls/texts/emails lead to appointments.

Properties should be able to populate information from the added contact rather than having to type it in again.

I create a lot of emails in HTML Kit using straight code.  I am probably outdated but have always used <br> for line breaks.  What is the standard in the LD editor for line breaks.  I have been having trouble with them not translating using the view option or in my outlook.

<br> ?

<br /> ?

<p>&nbsp;</p> ?

Add a much larger database for link clicks in body of emails. The dashboard section contains a limited number and get buried quickly. Valuable info for us.  The data is in the individual contact page but it would be nice to have in one section.  Maybe email reporting.

For instance, if there is a meeting set with multiple contacts, it would be nice to add comments to all their profiles based on that one task.

Commissions should be able to be percentages rather than having to manually calculate an amount.

There should be a way to integrate with RealGeeks similar to BombBomb that allows for the tracking of video texts and emails from within RealGeeks that have been sent through LionDesk. Love the video text and email features of LionDesk but would like to be able to track reads and receipts from within RealGeeks.

Either be able to click on the header on the contacts table, or have a filter option for contacts with no tags.

In the Texting Center under communications, be able to delete text messages to clean up that area and only keep who you're actively talking to. 

If an agent doesn't claim a lead it will push down to the next agent. This would help if an agent is on vacation or out sick the lead doesn't just stand there with no activity . 

Be able to pull ALL emails into the Contact Activity Timeline. 

Agents want newsletter templates for them to send to their clients on a weekly or monthly basis. 

Allow to change date of comment entered under activity on contact instead of just current date stamp of actual time entered