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Under Review

Push drip texts until reasonable times

The same way you can set certain hours to not receive alerts, it'd be nice to not send out drip texts during the wee hours of the night. If these could be pushed until a certain set hour it would be better, especially if the drip suggests contact will be coming from the agent.

4 replies

MP

This is one of those things that is really a no-brainer. Calls after a certain time are not allowed. SMS falls into that same category. For those of us generating leads from internet sources, this is really a must. Otherwise, it makes the drip campaign on leads from say a facebook ad useless. You would have to manually add people to the campaigns during permissible hours. I hope to see this feature added very soon.

I've submitted this request before as well. 

N

This is one of my biggest frustrations with LionDesk—we can easily lose leads who get upset at late night texts or we miss out on the immediate touch during day hours!

I was just typing up this same feature request. I hate getting a lead late in the evening only to have my drip campaign send out a text message or email at 2:30am... that's no good!

We can set the delivery time for Day 2+... but not for Day 1. We should be able to set response time limit, i.e. if the response is set to go out after 9pm, then it should roll to the next day at a set configurable start time.