2

The shared folder functionality in Marketing is VERY confusing

The sharing of folders function does not work like any other folder sharing platform on earth and LionDesk will not acknowledge that it's clumsy and unhelpful.

Shared folders are actually read only, but LionDesk defaults to letting collaborators save to the read only folder without telling them that they are creating local (unshared) duplicates. 

We have dozens of internal communications of marketing materials not being visible to users because edits were made and not reshared in duplicate folders.

LionDesk needs to change this to one of two options to behave like we are used to since users were widely introduced to Windows folder sharing in the 1990's.

1.  Make the shared folder editable to all users so each user can add, collaborate and edit

2.  Tell the collaborating user that the folder is READ ONLY and they can only save a local copy.

Your system does neither and it is causing us much much grief.

Here is a screen share of me demonstrating how confusing it is https://www.youtube.com/watch?v=5whQ_oe8Qwk

Until LionDesk can fix (or even acknowledge) this horrible coding, I cannot give this software good reviews...because it's bad development plain and simple.